Service Management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

By:

Fitzsimmons, James A [author.]

Contributor(s):

Fitzsimmons, Mona J [author.]
Bordoloi, Sanjeev [author.]

Material type:

TextPublication details: US: McGraw-Hill Irwin, 2014.Edition: Eighth edition, International editionDescription: xviii, 524 pages : illustrations ; 28 cmISBN:

9781259010651

Subject(s):

Service industries -- Management

LOC classification:

HD9980.5 .F549 2014

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Books	Zayed Military University General Stacks	General Collection	HD9980.5 .F549 2014 (Browse shelf(Opens below))	C. 1	Available	21418

Total holds: 0

Previous edition: 2011.

Includes bibliographical references and indexes.

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