Amazon cover image
Image from Amazon.com
Image from OpenLibrary

The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management / Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor.

By: Contributor(s): Material type: TextSeries: Rothstein catalog on disaster recoveryPublication details: Brookfield, Conn. : Rothstein Associates, ©2013.Description: 1 online resourceContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781931332682
  • 1931332681
Subject(s): Additional physical formats: Print version:: Cost of emotions in the workplaceLOC classification:
  • HF5548 .H39 2013
Online resources:
Contents:
Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in theWorkplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters.
8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover.
Summary: Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.
List(s) this item appears in: Business Continuity Management | Integrated Emergency Management (IEM)
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Rabdan Academy General Stacks Non-fiction HF5548 .H39 2013 (Browse shelf(Opens below)) 1 Available 158629
Total holds: 0

Title from title screen.

Includes bibliographical references.

Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in theWorkplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters.

8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover.

Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.

There are no comments on this title.

to post a comment.


Towards A More Resilient Nation
Follow @RabdanAcademy