Managing customer value : (Record no. 1519)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00521cam a22001691a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 931025s1994 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781451612929 |
| 050 00 - LOC CALL NUMBER | |
| LOC CALL NUMBER | HF5415.157 |
| Cutter Number | .G34 1994 |
| 100 1# - MAIN AUTHOR | |
| Author Name | Gale, Bradley T. |
| 245 10 - TITLE | |
| Title | Managing customer value : |
| Remainder of title | creating quality and service that customers can see / |
| 260 ## - PUBLICATION DETAILS | |
| Place of publication | New York : |
| Name of publisher | Free Press, |
| Year of publication | c1994. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extends | xxii, 424 p. : |
| 650 #0 - SUBJECT HEADING | |
| Subject Keywords | Marketing |
| 650 #0 - SUBJECT HEADING | |
| Subject Keywords | Quality of products |
| 650 #0 - SUBJECT HEADING | |
| Subject Keywords | Consumer satisfaction |
| 700 1# - ADDITIONAL AUTHORS | |
| Additional Authors | Wood, Robert Chapman. |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection Code | Home library | Current library | Shelving Location | Date Acquired | Total Checkouts | Full Call Number | Barcode | Date Last Seen | Date Last Checked Out | Copy Number | Price effective from | Koha Item Type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Non-fiction | Rabdan Academy | Rabdan Academy | General Stacks | 07/13/2015 | 1 | HF5415.157 .G34 1994 | 105244 | 09/25/2019 | 10/25/2017 | C. 2 | 07/13/2015 | Books | ||||
| Library of Congress Classification | Non-fiction | Rabdan Academy | Rabdan Academy | General Stacks | 07/13/2015 | HF5415.157 .G34 1994 | 105212 | 07/13/2015 | C. 1 | 07/13/2015 | Books |