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The managing customer service pocketbook /

Cross, Andy.

The managing customer service pocketbook / - Alresford : Management Pocketbooks, 2008. - 108 p. :

ISBN: 9781903776926 (pbk.) : 1903776929 (pbk.) :

Subjects--Topical Terms:
Customer services
Customer relations

LC Class. No.: PB58.8 .A543 2008

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