000			03176cam a22003978i 4500
001			22295593
003			OSt
005			20240206152342.0
008			211102s2022 enk b 001 0 eng
010			_a 2021053475
020			_a9780367771607 _q(paperback)
040			_aDLC _beng _erda _cDLC
042			_apcc
050	0	0	_aHD62.17 _b.J58 2022
082	0	0	_a658.5/33 _223/eng/20211102
100	1		_aJeston, John, _eauthor.
245	1	0	_aBusiness Process Management : _bpractical guidelines to successful implementations / _cJohn Jeston.
250			_aFifth edition.
263			_a2204
264		1	_aLondon ; _aNew York, NY : _bRoutledge, Taylor & Francis Group, _c2022.
300			_axxxv, 596 pages : _bill.; _c25 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aRevised edition of the author's Business process management, 2018.
504			_aIncludes bibliographical references and index.
520			_a"Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM's interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. This thoroughly revised and updated fifth edition includes: Discussion of the impact of the Covid-19 Pandemic on business operations, business transformation, remote working and new processes, New and revised content on sustainable processes in BPM, Expanded material on process automation and new technologies, including AI, New and revised international case studies and practical examples, A streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. Business Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer. The work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter. John Jeston has over 40 years' experience in senior executive and consulting positions. He runs an international consultancy, Management By Process Pty Ltd"-- _cProvided by publisher.
650		0	_aWorkflow _xManagement.
650		0	_aReengineering (Management)
650		0	_aBusiness planning.
650		0	_aIndustrial management.
776	0	8	_iOnline version: _aJeston, John. _tBusiness process management _bFifth edition. _dLondon ; New York, NY : Routledge, Taylor & Francis Group, 2022 _z9781003170075 _w(DLC) 2021053476
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK
999			_c6158 _d6158