| 000 | 01235cam a2200313 a 4500 | ||
|---|---|---|---|
| 999 |
_c4514 _d4514 |
||
| 001 | 16840671 | ||
| 003 | OSt | ||
| 005 | 20200825145305.0 | ||
| 008 | 110623s2007 enka 000 0 eng | ||
| 010 | _a 2011453241 | ||
| 020 | _a9780194579063 (pbk) | ||
| 040 |
_aDLC _cDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 | _aPE1115 .R534 2007 |
| 100 | 1 | _aRichey, Rosemary. | |
| 245 | 1 | 0 |
_aEnglish for customer care / _cRosemary Richey. |
| 300 |
_a80 p. : _bcol. ill. ; _c26 cm. + _e1 CDROM (4 3/4 in.) |
||
| 490 | 0 | _aOxford Business English | |
| 490 | 0 | _aExpress series | |
| 538 | _aSystem requirements: Windows 2000 / XP running Internet Explorer 5.5 or similar web browser with the latest Flash plugin | ||
| 538 | _aSystem requirements: Mac OS X running Safari or similar web browser with the latest Flash plugin | ||
| 650 | 0 |
_aEnglish language _xBusiness English _xStudy and teaching _xForeign speakers . |
|
| 650 | 0 |
_aEnglish language _xUsage _xStudy and teaching. |
|
| 650 | 0 |
_aCustomer relations _xStudy and teaching. |
|
| 650 | 0 |
_aEnglish language _vSound recordings for foreign speakers. |
|
| 906 |
_a7 _bcbc _corigres _d2 _encip _f20 _gy-gencatlg |
||
| 942 |
_2lcc _cBKCD |
||