The Definitive Executive Assistant and Managerial Handbook : leadership for PAs, executive assistants, senior administrators and office managers - France, Sue (London : KoganPage, 2022)
The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective office based and virtual teams to success -- Employee experience from recruitment to performance -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change, resilience and brain power
Previous edition: 2012.
Includes index
Keywords: Administrative assistants -- Handbooks, manuals, etc; Secretaries -- Handbooks, manuals, etc; Office management -- Handbooks, manuals, etc; Administrative assistants; Office management; Secretaries; Handbooks and manuals; Handbooks and manuals