TY  - BOOK
AU  - Smeby,L.Charles
TI  - Fire and Emergency Services Administration: management and leadership practices 
SN  - 9781284180213
AV  - TH9158 .S637 2022
U1  - 363.37068/4 23
PY  - 2022///]
CY  - Burlington, Massachusetts
PB  - Jones & Bartlett Learning
KW  - Fire departments
KW  - Management
KW  - Personnel management
KW  - Leadership
N1  - Includes bibliographical references and index
N2  - "This book is designed to be a progressive primer for students who want more knowledge about fire and emergency services administration. The book demonstrates the importance of the following skills, necessary to manage and lead a fire and emergency services department through the challenges and changes of the 21st century: Persuasion and influence, accountable budgeting, anticipation of challenges and the need for change, and using specific management tools for analyzing and solving problems. A central part of the book focuses on how the leadership of a fire and emergency services department develops internal and external cooperation to create a coordinated approach to achieving the department's mission"--
ER  -