TY - BOOK AU - Cialdini,Robert B. TI - Influence: the psychology of persuasion SN - 9780061241895 (pbk.) AV - BF774 .C565 2007 PY - 2007/// CY - New York PB - Collins/Business, KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Compliance N1 - Includes bibliographical references (p. [293]-309) and index ER -