TY  - BOOK
AU  - Richey,Rosemary
TI  - English for customer care
T2  - Oxford Business English
SN  - 9780194579063 (pbk)
AV  - PE1115 .R534 2007 
KW  - English language
KW  - Business English
KW  - Study and teaching
KW  - Foreign speakers
KW  - Usage
KW  - Customer relations
KW  - Sound recordings for foreign speakers
ER  -