English for customer care - Richey, Rosemary (2007)
System requirements: Windows 2000 / XP running Internet Explorer 5.5 or similar web browser with the latest Flash plugin
System requirements: Mac OS X running Safari or similar web browser with the latest Flash plugin
Keywords: English language -- Business English -- Study and teaching -- Foreign speakers .; English language -- Usage -- Study and teaching; Customer relations -- Study and teaching; English language -- Sound recordings for foreign speakers