TY  - BOOK
AU  - Jordan-Meier,Jane
TI  - The four stages of highly effective crisis management: how to manage the media in the digital age 
SN  - 9781439853733 (hardcover : alk. paper)
AV  - P96.M34 J67 2011
U1  - 302.23/068 22
PY  - 2011///
CY  - Boca Raton. FL
PB  - CRC Press
KW  - Mass media
KW  - Management
KW  - Crisis management
KW  - Online social networks
KW  - Public relations
N1  - Includes bibliographical references and index; Media, crisis, and new reporting tools -- What is a crisis? -- Unfolding crisis -- Crisis is triggered -- A crisis stops the show -- Case in point: Virginia Tech -- The role of media in a crisis -- Social, interactive, and everywhere all the time -- Today's news from multiple platforms -- Old media play a role in the social media revolution: social or leave -- Power to the people: the rise of hyperlocal news -- Mainstream media are still a factor -- Social media's role in crisis -- Media ethics? what drives traditional media behavior -- Twitter: is it a fad or the "8 bazillion pound gorilla?" -- Overview -- Background
ER  -