TY - BOOK AU - Kotler, Philip. AU - Lee, Nancy, TI - Marketing in the public sector: a roadmap for improved performance SN - 9780137060863 AV - JF1525.P67 K68 2007 PY - 2007/// CY - Upper Saddle River, N.J. PB - Wharton School Pub. KW - Government productivity KW - Public administration KW - Citizen participation KW - Administrative agencies KW - Management N1 - Includes bibliographical references (p. 291-308) and index UR - http://www.loc.gov/catdir/toc/ecip0613/2006015053.html ER -