TY  - BOOK
AU  - Bourne, Mike
AU  - Bourne, Pippa
TI  - Balanced Scorecard: instant manager taking control of work and life 
SN  - 9780340946497
AV  - HD58.9 .B775 2007
PY  - 2007///
CY  - London
PB  - Hodder Education
KW  - Performance rating
KW  - Organizational effectiveness
KW  - Strategic planning
KW  - Industrial productivity--Measurement
N1  - Includes bibliographical references (p. 201-202) and index
ER  -