TY  - BOOK
AU  - Weick,Karl E.
AU  - Sutcliffe,Kathleen M.
TI  - Managing the unexpected: resilient performance in an age of uncertainty 
SN  - 9780787996499 (cloth)
AV  - HD49 .W45 2007
PY  - 2007///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Crisis management
KW  - Leadership
KW  - Industrial management
UR  - http://www.loc.gov/catdir/toc/ecip0720/2007024496.html
UR  - http://www.loc.gov/catdir/enhancements/fy0827/2007024496-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0827/2007024496-d.html
ER  -