TY  - BOOK
AU  - McConnon,Shay
AU  - McConnon,Margaret
AU  - McConnon,Shay
TI  - Managing conflict in the workplace: how to develop trust and understanding and manage disagreements 
SN  - 1845284135 (pbk.)
AV  - HM1226 .M336 2010
PY  - 2010///
CY  - Oxford
PB  - How To Books
KW  - Conflict management
KW  - Negotiation
KW  - Personnel management
KW  - Interpersonal confrontation
N1  - Previous ed.: published as Conflict management in the workplace. 2008
ER  -