Effective crisis communication : moving from crisis to opportunity / Robert R. Ulmer, University of Nevada, Las Vegas, Timothy L. Sellnow, University of Central Florida, Matthew W. Seeger, Wayne State University.
Material type:
- text
- unmediated
- volume
- 9781506315737 (pbk. : alk. paper)
- 658.4/77 23
- HD49 .U44 2018
Item type | Current library | Collection | Call number | Copy number | Status | Barcode | |
---|---|---|---|---|---|---|---|
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Rabdan Academy General Stacks | Non-fiction | HD49 .U44 2018 (Browse shelf(Opens below)) | 1 | Available | 158692 |
Revised edition of the authors' Effective crisis communication, [2015]
Includes bibliographical references and index.
Acknowledgments -- The conceptual foundation -- Defining crisis communication -- Understanding crisis communication theory and practice -- The lessons and practical application -- Lessons on effective crisis communication -- Applying the lessons to produce effective crisis communication -- Lessons on managing crisis uncertainty effectively -- Applying the lessons for managing crisis uncertainty effectively -- Lessons on effective crisis leadership -- Applying the lessons for developing effective crisis leadership -- The opportunities -- Learning through failure -- Risk communication -- Responding to the ethical demands of crisis -- Inspiring renewal through effective crisis communication -- Index -- About the authors.
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