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Crisis communications :

Fearn-Banks, Kathleen,

Crisis communications : a casebook approach / Kathleen Fearn-Banks University of Washington. - Fifth edition. - xiv, 423 pages : illustrations ; 23 cm. - Routledge communication series .

Includes bibliographical references and index.

ISBN: 9781138923737 (hardback) 9781138923744 (pbk.)

LCCN: 2015030529

Subjects--Topical Terms:
Public relations--Management--Case studies.
Crisis management--Case studies.
Advertising--Case studies.

LC Class. No.: HD59 / .F37 2017

Dewey Class. No.: 659.2

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